General FAQ's
How do I schedule an appointment?
Call or text us at 847-984-2548, or email info@greatlakesdental.net with your preferred day and time. We currently do not offer booking online appointments.
Where are you located?
1418 South Milwaukee Avenue, Libertyville, IL 60048. (located in Red Top Plaza next to Foss Swim School).
What are your hours?
Monday: 10:00 AM – 5:00 PM (2nd & 4th Mondays of the month only)
Tuesday 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 5:00 PM (Fridays open until 6:00 PM)
Saturday: 8:30 AM – 1:00 PM (2nd & 4th Saturdays; summer schedule includes 2nd Saturdays only)
Sunday: Closed
Is your office handicap accessible?
Yes, our office is fully accessible.
Insurance, Payment & Pricing FAQ's
Do you accept my dental PPO insurance?
We accept most major PPO plans. Please call or text us to confirm our participation in your insurance network.
In-Network: Aetna, Ameritas, Assurant, BCBS*, Cigna, Delta Dental, Dental Benefit Providers, Dentegra, GEHA, Guardian, Humana, Lincoln Financial, MetLife, Principal, Starmount, SunLife, and UnitedHealthcare.
Not Accepted: Medicaid/State-funded plans, Dental Discount plans (e.g., DenteMax, Aetna Discount), United Concordia, Careington, or Tricare.
How can I pay my bill?
We accept FSA / HSA, Credit and Debit card. Payments can be done via text / email link, over phone, Zelle, and or Cash. We do not accept Personal checks.
Do you offer payment plans or discounts?
We offer third-party financing through CareCredit. Cash discounts are available on a case-by-case basis for uninsured patients (discounts cannot be applied to insured patients).
Services & Technology FAQ's
What treatments does Dr. Soni offer?
Dr. Soni is a highly experienced General Dentist who performs a wide range of procedures:
Restorative & Cosmetic: Tooth colored composite fillings, porcelain crowns (3–5 day turnaround), 3-unit bridges, dentures, and take-home Ultradent Opalescence teeth whitening.
Surgical & Implants: Tooth extractions (including wisdom teeth), bone grafting (allograft, porcine, synthetic), and digitally planned implant placement and minor Oral surgery.
Endodontics & Orthodontics: Single visit Root canals and SureSmile clear aligners and Fixed Comprehensive Metal braces.
Periodontics: Deep cleaning, crown lengthening surgery and bone grafting.
What technology do you use in the office?
Digital 3D/CBCT Scanner: Low-dose CT imaging for precise diagnostic planning (implants, extractions, root canals, airway analysis).
Digital Intraoral Scanner: Replaces messy, uncomfortable impression pastes.
Soft Tissue Lasers: Used to enhance precision and comfort during minor surgical procedures.
Do you offer Sedation?
We do not offer conscious sedation or nitrous oxide (laughing gas). We can prescribe oral anti-anxiety medication on a case-by-case basis for nervous patients.
Patients & Care Consideration FAQ's
Do you see children?
Yes, we welcome children starting at 6 months old. For complex cases requiring complex treatment, we recommend a specialist Pediatric Dentist to ensure a positive experience.
Do you treat special needs or medically compromised patients?
We do not treat special needs patients, and most medically compromised patients are referred to an Oral Surgeon who can better accommodate complex medical needs.
Do I need antibiotic premedication before my visit?
Not automatically. We will evaluate your medical history first and then advise you on next steps.
About Dr. Soni & The Team FAQ's
Who is Dr. Soni?
Dr. Soni has been practicing dentistry since 2003. Born in Mumbai, India, he completed 5 years of dental training in India before earning his DDS degree from the University of Illinois College of Dentistry. He speaks English, Hindi, and Marathi. Learn More
Who makes up the office team?
Oral Health Quick Tips
Toothbrushes & Flossing
We recommend electric toothbrushes with built-in 2-minute timers and daily use of a water flosser—especially for patients with braces, implants, or bridges.
Smoking & Implants
Yes. Smoking can significantly increase the risk of complications with dental implants, including infection, impaired healing, and bone loss around the implant. We strongly recommend discussing your smoking habits with us before undergoing implant treatment.
GLP-1 / Weight Loss Medications
These medications can cause dry mouth, which increases the risk of sores, decay, and bad breath. Stay hydrated and schedule regular checkups.
Mouth Ulcers
Apply Orajel 3–4 times daily, avoid spicy foods, and rinse with warm salt water. Call or text us if it persists.
Teeth Sensitivity
Apply Sensodyne toothpaste to the affected tooth, spit out excess saliva, do not rinse your mouth for at least 30 minutes for it to work, apply 3 – 4 times daily for few days.